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Testimonials

Client Testimonials

At Kerseys Solicitors, we are committed to providing an excellent service. We want our clients to feel that they have recieved the highest standard of legal advice we expect along with an efficient, friendly and cost-effective service.

A great deal of our business comes from existing clients or people who have been referred to us by existing clients. We know that by providing a very high quality service we are not only ensuring that our clients are satisfied but we are also building our business.

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My case was far from straight forward, but it was handled with professionalism and care throughout. I was always kept in the loop. Could not have managed without you!

With special mention to Leila Murray and the conveyancing officer whose name escapes me. Also Sarah Lynch.

Martin Hallowes

Expert advice received resulting in a good decision being made and efficient action taken.

Kate Barnes – very pleasant to deal with.

Regina Peachey

Leila handled my mum’s Estate very well during the trying times of Covid lockdown.

Margaret Redhead

Matt

You were the wise captain from the start and kept the tiller steady despite my interferences.

Sorry it took me so long to recognise, we could have had this finished a year earlier had I recognised that “soft power” is 9/10 times how you win a case or win at life in general.

I’ve learnt a lot from this horrendous ordeal.  I believe I have become a much better person and mother because of this.

I have enjoyed (almost) every minute working with you.

You could achieve anything you set your sights on in life.  You have mastered “reasonable, likeable & professional/trustworthy”.

Thank you

LM

Sharon and Karen worked hard to complete before end of stamp duty holiday.  They understood the need for the 30th September deadline.

Karen did very well keeping the file moving during Sharon’s leave.

James Kelly

Brian kept us informed about everything.  Any questions, Brian always, got back to us quickly.

Brian Smith, was easy to communicate with, always got back to us quickly and kept us up to date.

Paul Grimwood

We are delighted by the service received via Brian Smith – he has been a thorough professional and managed our expectations very well.

Brian did a great job by co-ordinating with us and the various stakeholders to achieve what we wanted.

Brian Smith has been absolutely fantastic and patient with our complex requirements and continues to ensure that we have a smooth journey and we are relying on his expertise and experience for a smooth completion of our property by end of November and the one we are purchasing straight after that.

Mr & Mrs Sagu

Leila was very easy to talk to, I was not rushed, could ask anything I was not sure of, nice to have same person as last time.

Lynda Levett

All completed in an efficient and timely manner despite your heavy workload and the fact it had to be done remotely.

You did as I requested!!

All staff dealt with very helpful and knowledgeable.

Thara Thangavel was friendly, quick and professional. She answered all my questions. As was her secretary, Moira

Dennis Gissing

Brian Smith understands what I need to achieve with each transaction and just gets on with it, advising when necessary.

Excellent service

Claire Bartley

Thara Thangavel – very clear comm’s and excellent legal skills.

Private Client

Dear Matt,

Many thanks for your support in bringing this all to a close. It’s a relief to have finally concluded things. I appreciate your help in supporting this process financially for me too, as there was a point where I genuinely couldn’t see how I would be able to see things through to completion.

K.L

Family Client

As always, fast and efficient when other conveyancers are not. Our sale contract was in the buyers hand within 48 hours of accepting their offer.

Conveyancing Client

Edward Thomson at Kerseys has recently dealt with the sale of our property and purchase of our new home. Edward is extremely professional, very thorough and importantly he is very approachable too. I would not hesitate to recommend Edward & Kerseys to friends & family.

Zoe Murray

Mrs Livermore acted as Conveyancing Executive for the purchase of my new home and she has been absolutely wonderful!! In a short amount of time she was able, during a very hectic and stressful period (with the imminent phasing out of the COVID Stamp Duty holiday), to not only ALWAYS respond promptly but also facilitate the completion of this transaction so that I was able to benefit from the SDLT holiday. Mrs Livermore has been professional, courteous and has patiently explained, in detail, the various stages of the process since this was my first experience purchasing a home in The UK (things were very different to my overseas experiences). Thank you Mrs Livermore for making this a pain-free process!

Dawn Hall

We have used the conveyancing department many times recently, selling and buying on behalf of parents as well as our own properties. Kerseys have been 100% reliable, fast and efficient each time we have used them over the past 10 years. The “Gold Standard” of conveyancing.

Alan W

Always had excellent service from Kerseys. I believe them to be good value for money but have not shopped around as confidence in a firm is always worth it especially in solicitors!

George Hooley

Kerseys Solicitors was recommended by our Estate Agent. Edward Thompson as our conveyancing is excellent. Extremely responsive and professional, answering our queries and gave good guidance all through the process. Highly recommended.

Adebisi Fanimo

We were first-time buyers and used Kerseys. Our solicitor was Sharon Livermore and she was incredibly efficient, knowledgeable and communicative. I had heard many horror stories about conveyancing solicitors and was so pleased with the speed at which our purchase progressed and the response time and clarity to any questions we had. The estate agents we purchased through also said that Ms Livermore was extremely good at keeping in contact with them and updating them on the progress of the purchase – much more so than the solicitor of the seller who should have been communicating certain details to them. 100% recommend.

Natasha Wilson

Kerseys have always provided me with excellent service, highly recommended.

Robbie Kalbraier

Dealt with Sharon Livermore and would definitely use for any future house moves.

Conveyancing Client

Sharon was great in getting everything done quickly by the date my buyer wanted (within 2 months) and I am very grateful.

Conveyancing Client

Edward Thompson is superb, probably the best conveyancer in the world today.

Conveyancing Client

I would highly recommend Kerseys Solicitors for anyone that is looking at purchasing a new home. We had Edward Thomson as our Solicitor who was absolutely brilliant, he was responsive, professional and made the process as easy as it could possibly be – couldn’t have asked for a better service.

Tony Lawrence

I was recommended Edward Thompson to help with my conveyancing and he didn’t disappoint. Extremely responsive, answering most queries via email in a matter of minutes and knowledgeable, highly recommended.

Nick Jarrold

Professional, always available if you have to call, very clear in explaining the legal issues, would certainly recommend to friends.

Simon Binnington

Amber at Kerseys gave us a brilliant service during a very difficult time. She is a delight to work with and I would highly recommend her.

Rosie

Brian Smith dealt with our house sale and purchase, he was professional and communications were excellent, any queries we had were answered very quickly and clearly. I would certainly recommend Kersey’s for a house purchase or sale.

Samantha Thorpe

I have use Kerseys for conveyancing on the number of different occasions. I’ve been struck by their ability to respond well the issues raised, they good communication and clear pricing structure. Brian understood my needs and work to achieve a good outcome within a very good timescale. I will be happy to continue using this company.

Mike

We dealt with Brian Smith whilst moving home and he was brilliant. Very helpful and through. Would not hesitste to use him and Kerseys again and will definitly recommend to friends!

Ryan Goldsmith

Kerseys were recommended to me and I’m so pleased I used them for the sale and purchase of my home. Really quick to respond to my initial enquiry and very detailed explanation of the process. Felt valued from the start. From that moment to completion I was kept updated on a regular basis – can’t sing their praises highly enough and wouldn’t hesitate to recommend them.

Jane Richmond

Kerseys was very supportive. Brian Smith very helpful during lockdown

Graham Moss

From the first time of contacting Kerseys to the exchange and completion of the property sale I have found their staff, in particular Brian Smith, efficient and professional. The advice and speed of service is first class and I would not hesitate to recommend.

Adam Arr

Kerseys have once again been fantastic- we have used Edward Thompson for the last few years for various house and land sales. He has been exceptional in all of the times we have used him. Always reliable, sticks to deadlines, very easy to speak too and knowledgeable regarding the house sale. Would definitely recommend kerseys and in particular Mr Thompson.

Victoria Sargeant

I dealt with Jane when I was buying my house. I always knew who was dealing with my purchase. I had regular email contact and she was always prompt in replying to any questions I had.

Graham

Brian Smith was excellent and we thoroughly recommend him. Despite being in a pandemic and a race against the stamp duty holiday we were able to exchange and complete ahead of our expectations.

Sara Hook

Amber dealt with our sale and purchase and was amazing throughout. She always came back to us quickly and answered all our queries in a clear and concise manner and did a excellent job of chasing when required. Would 100% recommend Kerseys (Amber in particular).

Isobel Massie

Kerseys were professional helpful at all times, I wouldn’t hesitate to recommend Kerseys and would use them again if I needed to.

Rosalind Campbell

Excellent service from Matthew Clemence on matrimonial matters. Would highly recommend.

Chris Towell

Thank you Brian Smith for helping us with our house purchase and sale. You were very responsive and always had the time to assist us with our queries. Everything was done on time and with a great manner of professionalism and efficiency. I will definitely recommend him/ Kersey Solicitors for any future buyers.

Senda Siva

Edward Thomson provides an outstanding service on house conveyancing. Quick to respond, extremely diligent and attentive throughout the process, giving excellent advice and assistance at all times.

Mike Donoghue

Outstanding service from Brian Smith at Kersey’s House purchase is never stress free, however Brian ensures a professional and responsive service. Thank you for all your support.

Lynda McFaull

Edward at Kerseys was very professional throughout the sale of my mother’s bungalow. Given the current pandemic, I was surprised at how quick the sale went through with little or no hassle. I would definitely recommend Edward and Kerseys.

Wendy King

Standard Settlement Agreement, handled efficiently and I was extremely satisfied.

Andrew Barber

I was provided with a direct line to contact my conveyancer and he was happy to answer any query I had. He worked hard to ensure we completed to a tight deadline.

Kerry Hague

Very happy with the service Kerseys provided. Professional and helpful every step of the way.

Mark Harrison

We have used Sharon at Jerseys for 3 house moves now, and have always received exceptional service. Our latest move was just as we were going into lockdown and Sharon went above and beyond, working from home to make sure we completed on our new house. Always very professional, making sure all aspects of the purchase were checked thoroughly and quick to respond to any queries we may have. Overall a great service, thanks.

Jason Zizka

Having had other legal firms represent me in the past I had certain expectations over quality of service, but Kerseys exceeded them in every way. Utterly professional, knowledgeable, committed and responsive. My legal requirements were very well grasped and the advise I was given was both insightful and in my best interests.

Chris Smithers

Brian Smith at Kerseys has provided an excellent service with expert advice and guidance throughout our conveyancing process. I highly recommend for quick response to queries and professional support.

Trev Burgess

Brian Smith has been approachable, professional and a ray of light in what has been a very difficult process in trying times. Thanks Brian and to all your colleagues.

John Evison

Thara Thangavel who organised our Wills for us was very knowledgeable, professional and helpful when I had something which required an explanation. Because all the requirements we asked for were covered in our Wills and there were also other questions that we hadn’t thought of that Ms Thangavel covered. I rang around several solicitors in Ipswich for quotes on Wills but Thara Thangavel even not being the cheapest was so friendly and helpful I did not hesitate to choose her and Kerseys to take on the task of our Wills.

Jill Coej

I enjoyed the fact that I could do everything via email with minimal visits to deliver originals to the office.

My daughter recommended Brian Smith and I would certainly use his services again.

Carol Birch

Thara, Thank you for our recent letter regarding our wills.

We have been delighted with the exceptional service we have received in the completion of this matter.

Client

We have no complaints at all, Thara Thangavel & Sharon Livermore gave excellent service under difficult circumstances.

Mr & Mrs C Pryke

An absolute pleasure to deal with. I had quite a complex and lengthy case but Victoria Cole, Hannah Gordon and Sharon Livermore dealt with my case proficiently, quickly and I couldn’t be more grateful to them all.

Jacqueline Pearson

We were advised what we could do as per law and this was explained clearly. We had a virtual appointment via Zoom which went very well and Thara Thangavel was very helpful and informative and explained and advised us clearly and was very helpful in completing our Will.

Dale Lewis

Good service and reliable. And I have recommended you. Everyone we dealt with was helpful and interested.

Michael Beckett

Brian Smith was excellent bringing a difficult move to fruition. He was happy to explain, reassure and help whenever he was able and consistently chased our buyers solicitor. We are thankful for Brian’s excellent and professional help. Thank you.

Nikki Brown

Sharon Livermore did the conveyancing of two properties for me this year and I found her to be meticulous, detailed oriented, timely and reliable. If there was ever a time when she was not in the office she made sure i knew who was deputizing for her and I felt entirely confident in her skills and professionalism. Based on this experience I would have not qualms whatsoever in recommending Kerseys.

Maevon Canter

Excellent service provided by Brian at Kerseys during recent property purchase. Very quick responses, and always available for phone calls. Would thoroughly recommend.

Matt Kirby

I always find Thara extremely helpful, approachable and her advise succinct.

Kim Watson

Brian Smith has completed another first class transaction for me in what was a difficult and at times extremely stressful purchase. Brian was calming and considerate, offering me sound advice at all times which I really needed and appreciated.

Sharon Luckhurst

We used Amber Rainford as our Conveyancer at Kerseys for the sale of our property. She was fantastic at keeping us updated and letting us know how things were going despite the difficulties during COVID. She made the whole process smooth, simple and straightforward. Thank you so much for all your hard work.

Lynn Bull

We worked with Amber Rainford on the purchase of our new (first) home. She was great! She always managed our expectations, kept us up to date with where we were in the process and remained patient and persistent when there were issues came up in the chain above us. Would recommend and definitely work with her again in the future.

Tom and Steph

As first time buyers we didn’t have a clue what to expect but Edward Thompson was absolutely brilliant with us. Explained the process over and over to me and any queries I had he was more than happy to take the time to answer. Was very professional and when we come to sell the property in years to come he will be my first call to sort it for me.

Charley

Couldn’t of received better service from Edward, as first time buyers we weren’t sure on the process however he guided us every step of the way professionally and kindly. I’m sure he worked extra hours just to give us complete peace of mind, no ask was too big. I couldn’t recommend Kerseys Solicitors enough for honest, trustworthy guidance. Was an absolute pleasure working with them.

Francesca Iannuzzi

Our solicitor was Amber and we were extremely pleased with the service we received. Responses to our questions were provided promptly and we were kept well-informed at every stage of the process. This was all the more impressive in light of the current COVID-19 circumstances, and Kerseys performed markedly better than the firms used by both our buyer and seller. Would not hesitate to recommend Kerseys.

Scott Miller

Peter Awad was professional and courteous throughout what was a difficult time for me and my family. Peter was caring and sensitive throughout. Everything was fully explained and he kept us informed at all times. Peter listened and explained everything we needed to know.

Sarah A

Edward Thomson at Kerseys solicitors went above and beyond to help us move into the property we now love! Edward is very quick and efficient at his role and always explained every step of the way. I would highly recomend Edward to anyone I meet in need of a conveyancer. Thank you so much for your help Edward! Kind regards, Alistair

Alistair Patrick

Couldn’t fault the service received from Brian and Karen at Kerseys throughout our buying and selling process. Efficient and always kept up to date – would definitely recommend.

Ben Williams

We used Kerseys for the conveyancing to purchase our new home and I must say how helpful and professional Amber was. We had issues and set backs caused by other offices and Amber reassured us that it will work out as it did thanks to her going out and above her duties. A big thank you and you are a credit to your profession. I can highly recommend Kerseys as I have had issues with other solicitors whom were unfortunately not as efficient.

Chris J

I thank Mr Peter Awad for the excellent revision of my Will.

Personal service, comprehensive and efficient.

Prof Alan Baker

Really glad that we chose Kerseys. Sharon was very professional and responsive to any queries we had.

Sakaraia Fotofili

Brian Smith of Kerseys provided an exemplary service for our house move. Would highly recommend.

Sean Moss

We purchased our first house using Kerseys Solicitors and couldn’t be happier with the service. We had Amber Rainford who has been brilliant to work with, she always responded quickly to emails/phone calls, she was very thorough with her enquires and helpful in giving advice when we were worried about certain aspects with the purchase. The price we paid was also competitive compared to others in the area. Overall fantastic, thank you ?

Rhys Evans

Excellent solicitors, I use Edward Thomson, the firm is high quality, but good value, very easy to get hold of and get quick sensible answers. Thoroughly recommend them.

Anna Bye

During the most uncertain and stressful times Edward was always available at the end of the telephone, he is very responsive to answer any questions or advice needed. Our house purchase was not the most straight forward and Edward got us through and we now have our dream home. Would definitely recommend! Very understanding and professional.

Abby Ludlow

Brian Smith provided an efficient service keeping me informed throughout the conveyancing process.

Steve Wattleworth

I recently used Edward Thomson at Kerseys to act on my behalf for a residential investment property purchase. I can’t fault his work. He is professional, knowledgeable and efficient. I double checked all his paper work as I can be a bit OCD at times- not a mistake in sight! He is a great asset to the well established Kerseys Team. Thank you Mr Thomson!

Rana Miah


Client Testimonials from The Legal 500

+ Show our Legal 500 Client Testimonials


Kimat Singh has been the standout member of the Kerseys team in my opinion. He has always gone above and beyond what I expected in order to facilitate the work required. From answering emails late into the evening to joining conference calls when we were on family holidays, there has been no point in my dealings with him that I haven’t been completely satisfied. – Legal 500 Client Testimonial


I have used Kerseys for ten years and have always received excellent service from the real estate team there. They have acted for me on more than £19m of property transactions in this period without any issues at all. The personal but professional approach that I have always received is the primary reason I have remained with them throughout the period. In addition, the ease of access to a partner has proved incredibly beneficial throughout some of the more complex property transactions they have acted for me on. – Legal 500 Client Testimonial


Kerseys Solicitors has a team that specialises in certain areas of law. This was very useful as I needed help with Agricultural Tenancy laws. – Legal 500 Client Testimonial


Kerseys Solicitors has always had a good name for a quality service. Having to sort out the probate for my late father’s estate was very daunting. The professional service from Kerseys made the whole situation easy and understandable. – Legal 500 Client Testimonial


In my experience with Kerseys, they centre on their clients’ needs. I consulted Kerseys as they were so very helpful when my late father-in-law made his will, and they catered for his particular needs. When he passed away Kerseys were available to help out out with probate and any other help my wife needed. They are, in my opinion an exceptional family-run firm, and have been supportive to me in my present situation with a difficult probate matter. – Legal 500 Client Testimonial


Kate Barnes immediately began to enable me to step back from the emotions enough to give sensible instructions and find a way forward. Her advice as to the path to take and how things would likely develop proved to be extremely helpful and provided me with some security as I navigated the difficult circumstances. This came from her knowledge, a business-like approach and communication skills for which I am very grateful. – Legal 500 Client Testimonial

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Client Testimonials


Sharon Livermore has been absolutely fantastic in helping me to complete the purchase of my property. Communications have been clear and efficient at all times, giving regular updates and promptly responding to queries. I am very pleased with Kerseys and would definitely use their services again and recommend to anyone looking for a hassle free process.


I am absolutely delighted with the result…When I came to you…I was utterly side swiped with the situation and thanks to you and your cool head, knowledge of the law and all-round experience and assurance to me you won the day! Thank you. Mr A


I am a client…of Matt Clemence…he is an amazing family lawyer in my opinion, there is absolutely no one else I would use.


Thara, Thank you for our recent letter regarding our wills. We have been delighted with the exceptional service we have received in the completion of this matter.


Really pleased with Brian who completed my sale in record time. He was always available to talk to and Karen was really helpful when dealing with matters on his behalf. Great team.


Just wanted to thank you for the way you have dealt with my situation. I’ve now received the final payment and payslip and so everything has been resolved. It’s been a tricky balance with emotions all over the place, wanting to do the job well but sad it was ending and you explained all the technical language in a really straightforward way which was reassuring.


For me your service was above excellence, huge thanks to Kate for all the help she gave me. Kate Barnes, knowledgeable, very professional, helpful and friendly, would highly recommend Kerseys.


I recently used Edward Thomson at Kerseys to act on my behalf for a residential investment property purchase. I can’t fault his work. He is professional, knowledgeable and efficient. I double checked all his paper work as I can be a bit OCD at times- not a mistake in sight! He is a great asset to the well established Kerseys Team. Thank you Mr Thomson!

Show More Reviews


Helpful and honest advice from the start – A massive thank you to Brian Smith for completing my house purchase. From the start Brian was helpful and honest and got everything done in a timely fashion and was always happy to take my calls and answer all my questions. I would highly recommend him and will definitely use him again in the future.


Thank you to Edward Thomson and all at Kerseys Ipswich. They were very helpful and would highly recommend.


We were first time buyers and they helped us through the whole buying process, keeping us informed throughout all of the steps and answering any questions we had. They are very good value for money for the quality service they provide. Highly recommend!


Purchase of garage – Purchase completed satisfactorily and solicitor pleasant and helpful, even to the detail of delivering the keys to our house.


I found Sharon Livermore to be very prompt at dealing with issues as they cropped up. She kept me well informed about progress.


Jane Riley has been extremely efficient, throughout the purchase of our property we have been updated in a professional and timely manner.


Dear Clare,

I wanted to thank you for doing such a great job for me. When I met you I felt overwhelmed with everything and believed my situation so complex. Yet you were able to summarise it so succinctly! The other solicitor kept asking for more detailed timelines and information and all I wanted was to walk away from the marriage with a fair offer ….. not to “win”. Your demeanor and attitude gave me such strength and confidence. I will never forget. I am so grateful.

Thank you.


A massive thank you to the conveyancing team at Kerseys, particularly Jane who ensured we were kept informed throughout the process of buying our first home. We appreciated the regular communications, particularly during lockdown! This made what could of been a much more stressful period a little easier to manage!


My wife and I have used Kerseys for the purchase of two of our homes in recent years and have found them to be highly efficient, professional, and totally dependable. Our dealings on both occasions have been with their conveyancing executive, Edward Thomson, and we have no hesitation in recommending his professional services and those of Kerseys to anyone.


I was dealt with promptly and courteously.


Very efficient, very competitive, knowledgeable and final cost in line with quotation.


I was given sound advice and assistance in carrying out my part of the process.


We used Edward Thomson for our conveyancing and would thoroughly recommend him. His calm nature helps the often fraught process and his attention to detail means you can rest, safe in the knowledge that all angles will be covered.

Very understanding and with a direct line which means no secretarial filtering!
Excellent solicitor.


I would highly recommend Brian Smith and his team. They were very helpful and provided excellent service. The whole transaction was done very professional and hassle-free. Nothing was too much trouble. Thank you!


A massive thank you to Brian Smith and his team. They were very helpful and provided excellent service: very prompt responses, professional handling of the transaction, hassle-free sale. Highly recommended!


We had an excellent experience with Kersey in our purchase. They were very speedy and efficient! Thanks very much Brian ?


I had an excellent experience with Kerseys Solicitors. Jane Riley was our solicitor and she’s been outstanding throughout the whole process, very attentive and patient providing all the informations we asked her. I’d definitely recommend her services for everyone.


We have used Edward a number of times in both buying and selling property/land and recommend him very highly. He is professional great communicator and always at the end of the phone if needed. Thanks for everything and I look forward to our continued relationship.


I have now bought and sold 9 properties over the years with Kerseys and Brian Smith with his team. The work has always been carried out in a timely manner and with professionalism. I highly recommend Kerseys, proper experts who actually pick up the phone when you need to discuss something.


Great law firm. helped me when selling and buying houses


Brian’s attention to every aspect of our recent house purchase made the whole experience of buying our property a much less stressful process than I recall. His advice and assistance in resolving unexpected issues over the process was invaluable, and I will most certainly be using his, and the whole Kerseys team service’s again when the time comes.


Brian Smith was my solicitor when selling my house, it took just a couple of months and he was there for me all the way. He answered all my questions promptly and fully either by email or on the phone, he was always really helpful and friendly making the whole process less daunting. On the odd occasion he was unavailable there was always some other member of the group to help me and they were all very pleasant and knowledgeable. I would highly recommend the company and Brian Smith in particular, he made everything easier in a very human way, I shall certainly ask for him when I buy a new property.


I would have been lost without Ms Webb’s advice, she has helped me through a difficult time. I am most grateful to her.


Clare Thomas was utterly professional and approachable.


Brian always deals with our matters quickly, efficiently and professionally


Thank you for sorting everything out and all your hard work. I wish we’d come to you months ago as would have saved an awful lot of stress!


I don’t think the service could be improved – I have always been satisfied.

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Getting Feedback

We are always happy to receive communication from clients telling us their views about the service we are providing. Often, clients contact us as a courtesy when we have finished dealing with their case.

We send an invite to every client at the end of their legal transaction to invite clients to leave feedback on our online client survey form.

It is up to the client whether they complete the form anonymously or provide their details.

We are pleased to say that the response as a whole is overwhelmingly positive, with many clients giving us top marks on a whole range of aspects of our service.

Our Senior Management Team regularly review the returned survey forms to see if we can use clients’ responses to improve any aspects of our work or our office.

Fill in our Client Survey here

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Please feel free to contact us with any feedback that you have by clicking here.

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