Client Testimonials

At Kerseys Solicitors, we are committed to providing an excellent service. We want our clients to feel that they have recieved the highest standard of legal advice we expect along with an efficient, friendly and cost-effective service.

A great deal of our business comes from existing clients or people who have been referred to us by existing clients. We know that by providing a very high quality service we are not only ensuring that our clients are satisfied but we are also building our business.

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I have use Kerseys for conveyancing on the number of different occasions. I’ve been struck by their ability to respond well the issues raised, they good communication and clear pricing structure. Brian understood my needs and work to achieve a good outcome within a very good timescale. I will be happy to continue using this company.


We dealt with Brian Smith whilst moving home and he was brilliant. Very helpful and through. Would not hesitste to use him and Kerseys again and will definitly recommend to friends!

Ryan Goldsmith

Kerseys were recommended to me and I’m so pleased I used them for the sale and purchase of my home. Really quick to respond to my initial enquiry and very detailed explanation of the process. Felt valued from the start. From that moment to completion I was kept updated on a regular basis – can’t sing their praises highly enough and wouldn’t hesitate to recommend them.

Jane Richmond

Kerseys was very supportive. Brian Smith very helpful during lockdown

Graham Moss

From the first time of contacting Kerseys to the exchange and completion of the property sale I have found their staff, in particular Brian Smith, efficient and professional. The advice and speed of service is first class and I would not hesitate to recommend.

Adam Arr

Kerseys have once again been fantastic- we have used Edward Thompson for the last few years for various house and land sales. He has been exceptional in all of the times we have used him. Always reliable, sticks to deadlines, very easy to speak too and knowledgeable regarding the house sale. Would definitely recommend kerseys and in particular Mr Thompson.

Victoria Sargeant

I dealt with Jane when I was buying my house. I always knew who was dealing with my purchase. I had regular email contact and she was always prompt in replying to any questions I had.


Brian Smith was excellent and we thoroughly recommend him. Despite being in a pandemic and a race against the stamp duty holiday we were able to exchange and complete ahead of our expectations.

Sara Hook

Amber dealt with our sale and purchase and was amazing throughout. She always came back to us quickly and answered all our queries in a clear and concise manner and did a excellent job of chasing when required. Would 100% recommend Kerseys (Amber in particular).

Isobel Massie

Kerseys were professional helpful at all times, I wouldn’t hesitate to recommend Kerseys and would use them again if I needed to.

Rosalind Campbell

Excellent service from Matthew Clemence on matrimonial matters. Would highly recommend.

Chris Towell

Thank you Brian Smith for helping us with our house purchase and sale. You were very responsive and always had the time to assist us with our queries. Everything was done on time and with a great manner of professionalism and efficiency. I will definitely recommend him/ Kersey Solicitors for any future buyers.

Senda Siva

Edward Thomson provides an outstanding service on house conveyancing. Quick to respond, extremely diligent and attentive throughout the process, giving excellent advice and assistance at all times.

Mike Donoghue

Outstanding service from Brian Smith at Kersey’s House purchase is never stress free, however Brian ensures a professional and responsive service. Thank you for all your support.

Lynda McFaull

Edward at Kerseys was very professional throughout the sale of my mother’s bungalow. Given the current pandemic, I was surprised at how quick the sale went through with little or no hassle. I would definitely recommend Edward and Kerseys.

Wendy King

Standard Settlement Agreement, Adrian Green handled efficiently and I was extremely satisfied.

Andrew Barber

I was provided with a direct line to contact my conveyancer and he was happy to answer any query I had. He worked hard to ensure we completed to a tight deadline.

Kerry Hague

Very happy with the service Kerseys provided. Professional and helpful every step of the way.

Mark Harrison

We have used Sharon at Jerseys for 3 house moves now, and have always received exceptional service. Our latest move was just as we were going into lockdown and Sharon went above and beyond, working from home to make sure we completed on our new house. Always very professional, making sure all aspects of the purchase were checked thoroughly and quick to respond to any queries we may have. Overall a great service, thanks.

Jason Zizka

Having had other legal firms represent me in the past I had certain expectations over quality of service, but Kerseys exceeded them in every way. Utterly professional, knowledgeable, committed and responsive. My legal requirements were very well grasped and the advise I was given was both insightful and in my best interests.

Chris Smithers

Client Testimonials from The Legal 500

+ Show our Legal 500 Client Testimonials

Kimat Singh has been the standout member of the Kerseys team in my opinion. He has always gone above and beyond what I expected in order to facilitate the work required. From answering emails late into the evening to joining conference calls when we were on family holidays, there has been no point in my dealings with him that I haven’t been completely satisfied. – Legal 500 Client Testimonial

I have used Kerseys for ten years and have always received excellent service from the real estate team there. They have acted for me on more than £19m of property transactions in this period without any issues at all. The personal but professional approach that I have always received is the primary reason I have remained with them throughout the period. In addition, the ease of access to a partner has proved incredibly beneficial throughout some of the more complex property transactions they have acted for me on. – Legal 500 Client Testimonial

Kerseys Solicitors has a team that specialises in certain areas of law. This was very useful as I needed help with Agricultural Tenancy laws. – Legal 500 Client Testimonial

Kerseys Solicitors has always had a good name for a quality service. Having to sort out the probate for my late father’s estate was very daunting. The professional service from Kerseys made the whole situation easy and understandable. – Legal 500 Client Testimonial

In my experience with Kerseys, they centre on their clients’ needs. I consulted Kerseys as they were so very helpful when my late father-in-law made his will, and they catered for his particular needs. When he passed away Kerseys were available to help out out with probate and any other help my wife needed. They are, in my opinion an exceptional family-run firm, and have been supportive to me in my present situation with a difficult probate matter. – Legal 500 Client Testimonial

Kate Barnes immediately began to enable me to step back from the emotions enough to give sensible instructions and find a way forward. Her advice as to the path to take and how things would likely develop proved to be extremely helpful and provided me with some security as I navigated the difficult circumstances. This came from her knowledge, a business-like approach and communication skills for which I am very grateful. – Legal 500 Client Testimonial

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Client Testimonials

I am a client…of Matt Clemence…he is an amazing family lawyer in my opinion, there is absolutely no one else I would use.

Thara, Thank you for our recent letter regarding our wills. We have been delighted with the exceptional service we have received in the completion of this matter.

Really pleased with Brian who completed my sale in record time. He was always available to talk to and Karen was really helpful when dealing with matters on his behalf. Great team.

Just wanted to thank you for the way you have dealt with my situation. I’ve now received the final payment and payslip and so everything has been resolved. It’s been a tricky balance with emotions all over the place, wanting to do the job well but sad it was ending and you explained all the technical language in a really straightforward way which was reassuring.

For me your service was above excellence, huge thanks to Kate for all the help she gave me. Kate Barnes, knowledgeable, very professional, helpful and friendly, would highly recommend Kerseys.

I am writing to advise that Amber Rainford dealt with the sale of the above property efficiently and professionally. Would certainly use Amber again if there was a need.

I recently used Edward Thomson at Kerseys to act on my behalf for a residential investment property purchase. I can’t fault his work. He is professional, knowledgeable and efficient. I double checked all his paper work as I can be a bit OCD at times- not a mistake in sight! He is a great asset to the well established Kerseys Team. Thank you Mr Thomson!

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Helpful and honest advice from the start – A massive thank you to Brian Smith for completing my house purchase. From the start Brian was helpful and honest and got everything done in a timely fashion and was always happy to take my calls and answer all my questions. I would highly recommend him and will definitely use him again in the future.

Thank you to Edward Thomson and all at Kerseys Ipswich. They were very helpful and would highly recommend.

We were first time buyers and they helped us through the whole buying process, keeping us informed throughout all of the steps and answering any questions we had. They are very good value for money for the quality service they provide. Highly recommend!

Purchase of garage – Purchase completed satisfactorily and solicitor pleasant and helpful, even to the detail of delivering the keys to our house.

I found Sharon Livermore to be very prompt at dealing with issues as they cropped up. She kept me well informed about progress.

Jane Riley has been extremely efficient, throughout the purchase of our property we have been updated in a professional and timely manner.

Amber Rainford was most helpful and professional throughout.

Dear Clare,

I wanted to thank you for doing such a great job for me. When I met you I felt overwhelmed with everything and believed my situation so complex. Yet you were able to summarise it so succinctly! The other solicitor kept asking for more detailed timelines and information and all I wanted was to walk away from the marriage with a fair offer ….. not to “win”. Your demeanor and attitude gave me such strength and confidence. I will never forget. I am so grateful.

Thank you.

A massive thank you to the conveyancing team at Kerseys, particularly Jane who ensured we were kept informed throughout the process of buying our first home. We appreciated the regular communications, particularly during lockdown! This made what could of been a much more stressful period a little easier to manage!

My wife and I have used Kerseys for the purchase of two of our homes in recent years and have found them to be highly efficient, professional, and totally dependable. Our dealings on both occasions have been with their conveyancing executive, Edward Thomson, and we have no hesitation in recommending his professional services and those of Kerseys to anyone.

I was dealt with promptly and courteously.

Very efficient, very competitive, knowledgeable and final cost in line with quotation.

I was given sound advice and assistance in carrying out my part of the process.

We used Edward Thomson for our conveyancing and would thoroughly recommend him. His calm nature helps the often fraught process and his attention to detail means you can rest, safe in the knowledge that all angles will be covered.

Very understanding and with a direct line which means no secretarial filtering!
Excellent solicitor.

I would highly recommend Brian Smith and his team. They were very helpful and provided excellent service. The whole transaction was done very professional and hassle-free. Nothing was too much trouble. Thank you!

A massive thank you to Brian Smith and his team. They were very helpful and provided excellent service: very prompt responses, professional handling of the transaction, hassle-free sale. Highly recommended!

All staff at this Solicitors are so welcoming and polite especially Amber Rainford my Conveyancing Executive who actioned my sale and purchase in a very effective & efficient manner whilst maintaining an exception friendly service. Thanks to all!!!

We had an excellent experience with Kersey in our purchase. They were very speedy and efficient! Thanks very much Brian ?

I had an excellent experience with Kerseys Solicitors. Jane Riley was our solicitor and she’s been outstanding throughout the whole process, very attentive and patient providing all the informations we asked her. I’d definitely recommend her services for everyone.

We have used Edward a number of times in both buying and selling property/land and recommend him very highly. He is professional great communicator and always at the end of the phone if needed. Thanks for everything and I look forward to our continued relationship.

I have now bought and sold 9 properties over the years with Kerseys and Brian Smith with his team. The work has always been carried out in a timely manner and with professionalism. I highly recommend Kerseys, proper experts who actually pick up the phone when you need to discuss something.

Great law firm. helped me when selling and buying houses

Brian’s attention to every aspect of our recent house purchase made the whole experience of buying our property a much less stressful process than I recall. His advice and assistance in resolving unexpected issues over the process was invaluable, and I will most certainly be using his, and the whole Kerseys team service’s again when the time comes.

Brian Smith was my solicitor when selling my house, it took just a couple of months and he was there for me all the way. He answered all my questions promptly and fully either by email or on the phone, he was always really helpful and friendly making the whole process less daunting. On the odd occasion he was unavailable there was always some other member of the group to help me and they were all very pleasant and knowledgeable. I would highly recommend the company and Brian Smith in particular, he made everything easier in a very human way, I shall certainly ask for him when I buy a new property.

I would have been lost without Ms Webb’s advice, she has helped me through a difficult time. I am most grateful to her.

Clare Thomas was utterly professional and approachable.

Brian always deals with our matters quickly, efficiently and professionally

Thank you for sorting everything out and all your hard work. I wish we’d come to you months ago as would have saved an awful lot of stress!

I don’t think the service could be improved – I have always been satisfied.

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Getting Feedback

We are always happy to receive letters from clients telling us their views about the service we are providing. Often, clients contact us as a courtesy when we have finished dealing with their case.

However, we also like to obtain feedback on a more formal basis, so we randomly select two clients from each department each month whose matters have recently completed. We then send these clients our Kerseys Client Survey form along with a stamped addressed envelope.

It is up to the client whether they complete the form anonymously or provide their details.

As with all such surveys, the forms are not all completed and returned to us. However, we believe that the completed forms that are returned to us represent a reasonable cross-section of our clients’ views.

We are pleased to say that the response as a whole is overwhelmingly positive, with many clients giving us top marks on a whole range of aspects of our service.

We regularly review the returned survey forms to see if we can use clients’ responses to improve any aspects of our work or our office.

Fill in our Client Survey here

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Please feel free to contact us with any feedback that you have by clicking here.

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