Client Testimonials

At Kerseys Solicitors, we are committed to providing an excellent service. We want our clients to feel that they have recieved the highest standard of legal advice we expect along with an efficient, friendly and cost-effective service.

A great deal of our business comes from existing clients or people who have been referred to us by existing clients. We know that by providing a very high quality service we are not only ensuring that our clients are satisfied but we are also building our business.

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Leila was very easy to talk to, I was not rushed, could ask anything I was not sure of, nice to have same person as last time.

Lynda Levett

All completed in an efficient and timely manner despite your heavy workload and the fact it had to be done remotely.

You did as I requested!!

All staff dealt with very helpful and knowledgeable.

Thara Thangavel was friendly, quick and professional. She answered all my questions. As was her secretary, Moira

Dennis Gissing

Brian Smith understands what I need to achieve with each transaction and just gets on with it, advising when necessary.

Excellent service

Claire Bartley

Thara Thangavel – very clear comm’s and excellent legal skills.

Private Client

Dear Matt,

Many thanks for your support in bringing this all to a close. It’s a relief to have finally concluded things. I appreciate your help in supporting this process financially for me too, as there was a point where I genuinely couldn’t see how I would be able to see things through to completion.


Family Client

As always, fast and efficient when other conveyancers are not. Our sale contract was in the buyers hand within 48 hours of accepting their offer.

Conveyancing Client

Edward Thomson at Kerseys has recently dealt with the sale of our property and purchase of our new home. Edward is extremely professional, very thorough and importantly he is very approachable too. I would not hesitate to recommend Edward & Kerseys to friends & family.

Zoe Murray

Mrs Livermore acted as Conveyancing Executive for the purchase of my new home and she has been absolutely wonderful!! In a short amount of time she was able, during a very hectic and stressful period (with the imminent phasing out of the COVID Stamp Duty holiday), to not only ALWAYS respond promptly but also facilitate the completion of this transaction so that I was able to benefit from the SDLT holiday. Mrs Livermore has been professional, courteous and has patiently explained, in detail, the various stages of the process since this was my first experience purchasing a home in The UK (things were very different to my overseas experiences). Thank you Mrs Livermore for making this a pain-free process!

Dawn Hall

We have used the conveyancing department many times recently, selling and buying on behalf of parents as well as our own properties. Kerseys have been 100% reliable, fast and efficient each time we have used them over the past 10 years. The “Gold Standard” of conveyancing.

Alan W

Always had excellent service from Kerseys. I believe them to be good value for money but have not shopped around as confidence in a firm is always worth it especially in solicitors!

George Hooley

Kerseys Solicitors was recommended by our Estate Agent. Edward Thompson as our conveyancing is excellent. Extremely responsive and professional, answering our queries and gave good guidance all through the process. Highly recommended.

Adebisi Fanimo

We were first-time buyers and used Kerseys. Our solicitor was Sharon Livermore and she was incredibly efficient, knowledgeable and communicative. I had heard many horror stories about conveyancing solicitors and was so pleased with the speed at which our purchase progressed and the response time and clarity to any questions we had. The estate agents we purchased through also said that Ms Livermore was extremely good at keeping in contact with them and updating them on the progress of the purchase – much more so than the solicitor of the seller who should have been communicating certain details to them. 100% recommend.

Natasha Wilson

Kerseys have always provided me with excellent service, highly recommended.

Robbie Kalbraier

Dealt with Sharon Livermore and would definitely use for any future house moves.

Conveyancing Client

Sharon was great in getting everything done quickly by the date my buyer wanted (within 2 months) and I am very grateful.

Conveyancing Client

Edward Thompson is superb, probably the best conveyancer in the world today.

Conveyancing Client

I would highly recommend Kerseys Solicitors for anyone that is looking at purchasing a new home. We had Edward Thomson as our Solicitor who was absolutely brilliant, he was responsive, professional and made the process as easy as it could possibly be – couldn’t have asked for a better service.

Tony Lawrence

I was recommended Edward Thompson to help with my conveyancing and he didn’t disappoint. Extremely responsive, answering most queries via email in a matter of minutes and knowledgeable, highly recommended.

Nick Jarrold

Professional, always available if you have to call, very clear in explaining the legal issues, would certainly recommend to friends.

Simon Binnington

Client Testimonials from The Legal 500

+ Show our Legal 500 Client Testimonials

Kimat Singh has been the standout member of the Kerseys team in my opinion. He has always gone above and beyond what I expected in order to facilitate the work required. From answering emails late into the evening to joining conference calls when we were on family holidays, there has been no point in my dealings with him that I haven’t been completely satisfied. – Legal 500 Client Testimonial

I have used Kerseys for ten years and have always received excellent service from the real estate team there. They have acted for me on more than £19m of property transactions in this period without any issues at all. The personal but professional approach that I have always received is the primary reason I have remained with them throughout the period. In addition, the ease of access to a partner has proved incredibly beneficial throughout some of the more complex property transactions they have acted for me on. – Legal 500 Client Testimonial

Kerseys Solicitors has a team that specialises in certain areas of law. This was very useful as I needed help with Agricultural Tenancy laws. – Legal 500 Client Testimonial

Kerseys Solicitors has always had a good name for a quality service. Having to sort out the probate for my late father’s estate was very daunting. The professional service from Kerseys made the whole situation easy and understandable. – Legal 500 Client Testimonial

In my experience with Kerseys, they centre on their clients’ needs. I consulted Kerseys as they were so very helpful when my late father-in-law made his will, and they catered for his particular needs. When he passed away Kerseys were available to help out out with probate and any other help my wife needed. They are, in my opinion an exceptional family-run firm, and have been supportive to me in my present situation with a difficult probate matter. – Legal 500 Client Testimonial

Kate Barnes immediately began to enable me to step back from the emotions enough to give sensible instructions and find a way forward. Her advice as to the path to take and how things would likely develop proved to be extremely helpful and provided me with some security as I navigated the difficult circumstances. This came from her knowledge, a business-like approach and communication skills for which I am very grateful. – Legal 500 Client Testimonial

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Client Testimonials

Sharon Livermore has been absolutely fantastic in helping me to complete the purchase of my property. Communications have been clear and efficient at all times, giving regular updates and promptly responding to queries. I am very pleased with Kerseys and would definitely use their services again and recommend to anyone looking for a hassle free process.

I am absolutely delighted with the result…When I came to you…I was utterly side swiped with the situation and thanks to you and your cool head, knowledge of the law and all-round experience and assurance to me you won the day! Thank you. Mr A

I am a client…of Matt Clemence…he is an amazing family lawyer in my opinion, there is absolutely no one else I would use.

Thara, Thank you for our recent letter regarding our wills. We have been delighted with the exceptional service we have received in the completion of this matter.

Really pleased with Brian who completed my sale in record time. He was always available to talk to and Karen was really helpful when dealing with matters on his behalf. Great team.

Just wanted to thank you for the way you have dealt with my situation. I’ve now received the final payment and payslip and so everything has been resolved. It’s been a tricky balance with emotions all over the place, wanting to do the job well but sad it was ending and you explained all the technical language in a really straightforward way which was reassuring.

For me your service was above excellence, huge thanks to Kate for all the help she gave me. Kate Barnes, knowledgeable, very professional, helpful and friendly, would highly recommend Kerseys.

I recently used Edward Thomson at Kerseys to act on my behalf for a residential investment property purchase. I can’t fault his work. He is professional, knowledgeable and efficient. I double checked all his paper work as I can be a bit OCD at times- not a mistake in sight! He is a great asset to the well established Kerseys Team. Thank you Mr Thomson!

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Helpful and honest advice from the start – A massive thank you to Brian Smith for completing my house purchase. From the start Brian was helpful and honest and got everything done in a timely fashion and was always happy to take my calls and answer all my questions. I would highly recommend him and will definitely use him again in the future.

Thank you to Edward Thomson and all at Kerseys Ipswich. They were very helpful and would highly recommend.

We were first time buyers and they helped us through the whole buying process, keeping us informed throughout all of the steps and answering any questions we had. They are very good value for money for the quality service they provide. Highly recommend!

Purchase of garage – Purchase completed satisfactorily and solicitor pleasant and helpful, even to the detail of delivering the keys to our house.

I found Sharon Livermore to be very prompt at dealing with issues as they cropped up. She kept me well informed about progress.

Jane Riley has been extremely efficient, throughout the purchase of our property we have been updated in a professional and timely manner.

Dear Clare,

I wanted to thank you for doing such a great job for me. When I met you I felt overwhelmed with everything and believed my situation so complex. Yet you were able to summarise it so succinctly! The other solicitor kept asking for more detailed timelines and information and all I wanted was to walk away from the marriage with a fair offer ….. not to “win”. Your demeanor and attitude gave me such strength and confidence. I will never forget. I am so grateful.

Thank you.

A massive thank you to the conveyancing team at Kerseys, particularly Jane who ensured we were kept informed throughout the process of buying our first home. We appreciated the regular communications, particularly during lockdown! This made what could of been a much more stressful period a little easier to manage!

My wife and I have used Kerseys for the purchase of two of our homes in recent years and have found them to be highly efficient, professional, and totally dependable. Our dealings on both occasions have been with their conveyancing executive, Edward Thomson, and we have no hesitation in recommending his professional services and those of Kerseys to anyone.

I was dealt with promptly and courteously.

Very efficient, very competitive, knowledgeable and final cost in line with quotation.

I was given sound advice and assistance in carrying out my part of the process.

We used Edward Thomson for our conveyancing and would thoroughly recommend him. His calm nature helps the often fraught process and his attention to detail means you can rest, safe in the knowledge that all angles will be covered.

Very understanding and with a direct line which means no secretarial filtering!
Excellent solicitor.

I would highly recommend Brian Smith and his team. They were very helpful and provided excellent service. The whole transaction was done very professional and hassle-free. Nothing was too much trouble. Thank you!

A massive thank you to Brian Smith and his team. They were very helpful and provided excellent service: very prompt responses, professional handling of the transaction, hassle-free sale. Highly recommended!

We had an excellent experience with Kersey in our purchase. They were very speedy and efficient! Thanks very much Brian ?

I had an excellent experience with Kerseys Solicitors. Jane Riley was our solicitor and she’s been outstanding throughout the whole process, very attentive and patient providing all the informations we asked her. I’d definitely recommend her services for everyone.

We have used Edward a number of times in both buying and selling property/land and recommend him very highly. He is professional great communicator and always at the end of the phone if needed. Thanks for everything and I look forward to our continued relationship.

I have now bought and sold 9 properties over the years with Kerseys and Brian Smith with his team. The work has always been carried out in a timely manner and with professionalism. I highly recommend Kerseys, proper experts who actually pick up the phone when you need to discuss something.

Great law firm. helped me when selling and buying houses

Brian’s attention to every aspect of our recent house purchase made the whole experience of buying our property a much less stressful process than I recall. His advice and assistance in resolving unexpected issues over the process was invaluable, and I will most certainly be using his, and the whole Kerseys team service’s again when the time comes.

Brian Smith was my solicitor when selling my house, it took just a couple of months and he was there for me all the way. He answered all my questions promptly and fully either by email or on the phone, he was always really helpful and friendly making the whole process less daunting. On the odd occasion he was unavailable there was always some other member of the group to help me and they were all very pleasant and knowledgeable. I would highly recommend the company and Brian Smith in particular, he made everything easier in a very human way, I shall certainly ask for him when I buy a new property.

I would have been lost without Ms Webb’s advice, she has helped me through a difficult time. I am most grateful to her.

Clare Thomas was utterly professional and approachable.

Brian always deals with our matters quickly, efficiently and professionally

Thank you for sorting everything out and all your hard work. I wish we’d come to you months ago as would have saved an awful lot of stress!

I don’t think the service could be improved – I have always been satisfied.

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Getting Feedback

We are always happy to receive letters from clients telling us their views about the service we are providing. Often, clients contact us as a courtesy when we have finished dealing with their case.

However, we also like to obtain feedback on a more formal basis, so we randomly select two clients from each department each month whose matters have recently completed. We then send these clients our Kerseys Client Survey form along with a stamped addressed envelope.

It is up to the client whether they complete the form anonymously or provide their details.

As with all such surveys, the forms are not all completed and returned to us. However, we believe that the completed forms that are returned to us represent a reasonable cross-section of our clients’ views.

We are pleased to say that the response as a whole is overwhelmingly positive, with many clients giving us top marks on a whole range of aspects of our service.

We regularly review the returned survey forms to see if we can use clients’ responses to improve any aspects of our work or our office.

Fill in our Client Survey here

Want to leave feedback?

Please feel free to contact us with any feedback that you have by clicking here.

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