At Kerseys Solicitors, we are committed to providing an excellent service. We want our clients to feel that they have recieved the highest standard of legal advice we expect along with an efficient, friendly and cost-effective service.
A great deal of our business comes from existing clients or people who have been referred to us by existing clients. We know that by providing a very high quality service we are not only ensuring that our clients are satisfied but we are also building our business.
Leila was very easy to talk to, I was not rushed, could ask anything I was not sure of, nice to have same person as last time.
All completed in an efficient and timely manner despite your heavy workload and the fact it had to be done remotely.
You did as I requested!!
All staff dealt with very helpful and knowledgeable.
Thara Thangavel was friendly, quick and professional. She answered all my questions. As was her secretary, Moira
Brian Smith understands what I need to achieve with each transaction and just gets on with it, advising when necessary.
Thara Thangavel – very clear comm’s and excellent legal skills.
Many thanks for your support in bringing this all to a close. It’s a relief to have finally concluded things. I appreciate your help in supporting this process financially for me too, as there was a point where I genuinely couldn’t see how I would be able to see things through to completion.
As always, fast and efficient when other conveyancers are not. Our sale contract was in the buyers hand within 48 hours of accepting their offer.
Mrs Livermore acted as Conveyancing Executive for the purchase of my new home and she has been absolutely wonderful!! In a short amount of time she was able, during a very hectic and stressful period (with the imminent phasing out of the COVID Stamp Duty holiday), to not only ALWAYS respond promptly but also facilitate the completion of this transaction so that I was able to benefit from the SDLT holiday. Mrs Livermore has been professional, courteous and has patiently explained, in detail, the various stages of the process since this was my first experience purchasing a home in The UK (things were very different to my overseas experiences). Thank you Mrs Livermore for making this a pain-free process!
Always had excellent service from Kerseys. I believe them to be good value for money but have not shopped around as confidence in a firm is always worth it especially in solicitors!
We were first-time buyers and used Kerseys. Our solicitor was Sharon Livermore and she was incredibly efficient, knowledgeable and communicative. I had heard many horror stories about conveyancing solicitors and was so pleased with the speed at which our purchase progressed and the response time and clarity to any questions we had. The estate agents we purchased through also said that Ms Livermore was extremely good at keeping in contact with them and updating them on the progress of the purchase – much more so than the solicitor of the seller who should have been communicating certain details to them. 100% recommend.
Kerseys have always provided me with excellent service, highly recommended.
Sharon was great in getting everything done quickly by the date my buyer wanted (within 2 months) and I am very grateful.
I would highly recommend Kerseys Solicitors for anyone that is looking at purchasing a new home. We had Edward Thomson as our Solicitor who was absolutely brilliant, he was responsive, professional and made the process as easy as it could possibly be – couldn’t have asked for a better service.
Professional, always available if you have to call, very clear in explaining the legal issues, would certainly recommend to friends.
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Please can I take this opportunity to thank you for your professionalism, expertise and advice over the past year and a half. It has been the most challenging time; however, I am happy to finally come to a conclusion and move forward not just for myself but for the children.
Thanks again, all the best.
I felt I received all the guidance I needed to enable me to the end result I needed and deserved. Claire Thomas and Edward Thomson have both been nothing but efficient in my dealings with them.
Very professional manner my case was dealt with.
Thara went above and beyond to accommodate my needs, everything was explained fully sometime having to explain more than once.
I honestly feel the service provided by Brian has been exceptional. He always makes himself available to allay my fears and answers my sometimes stupid questions with patience and professionalism. I always recommend Brian to my friends and family, couldn’t be happier with his handling of my conveyancing needs.
Just super happy and incredibly grateful to Brian for all he has done for me in the past and my recent sale and purchase, I feel I can ask him anything and always get a quick and comprehensive response. Just brilliant.
Brian was helpful, explained everything, had time for me, easily available and gave good communications,
Brian Smith – thank you Brian for all your help, I was very pleased with your help.
We like efficiency from whoever we deal with and this we certainly received from Leila.
Over the years we have dealt with many Solicitors for our personal and business requirements, Leila Murray is to us one of the most efficient and likeable that we have experienced.
I would also add that Sarah Lynch has been most helpful. We would certainly recommend Kerseys.
I cannot thank you enough for all your hard work and compassion as well as having a great listening ear. The Judge quoted in Court how excellent the statement was that you produced which ultimately aided getting the case to resolution. It has been a very long and complex case but your logical head and sense of humour has got me through it! I would not hesitate to recommend you as an excellent family solicitor.
Brian Smith – professional as always. I have used his services for many house sales/ purchases over the last 35 years and it has always been a pleasure working with him.
Moving 200 miles north, I did wonder if I should use a local solicitor, or even have to use two. No need Kerseys were brilliant, in full control, every step of the way. Karen, Jane and Brian were all helpful, friendly good humoured and available, every time I phoned or emailed. A happy customer, thank you.
We have used Brian several times and on each occasion he has managed our expectations and been very patient especially given the last house sale which stalled three times.
I highly recommend Kerseys and especially Brian.
We had so many issues with our buyer and things being delayed and delayed but nothing was ever a problem and helped to explain what was happening and best options in a way we understood.
Sharon was super efficient throughout the process despite the buyers solicitors being extremely slow and pedantic on minor matters. Legal matters were explained clearly but not in a patronising manner and a challenging sale was made painless!
Was always willing to answer questions during the process and kept us informed as issues arose.
I have used Kerseys for my conveyancing needs for a number of years and am always very pleased with the excellent service I receive. I always use Brian Smith and 100% recommend him to anyone looking for a reliable and professional conveyancing solicitor. Brian has handled sales for all our family during the past 12 months in a very efficient manner.
Jane Riley managed our most recent move and was courteous, timely and professional throughout. We have used Kerseys for all of our home moves and always found them to be excellent. We would never consider using anyone else.
We used Kerseys for both the sale of our property, and the purchase of the new property. It was an easy, seamless process the whole way. We were kept up to date with progression, details were explained to us in ‘non legal’ terminology which made it easy to understand and respond, and ultimately everything ran very smoothly. Would definitely recommend.
Very efficient and polite kept you up to date at all times and a very good price we would always recommend them.
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We are always happy to receive letters from clients telling us their views about the service we are providing. Often, clients contact us as a courtesy when we have finished dealing with their case.
However, we also like to obtain feedback on a more formal basis, so we randomly select two clients from each department each month whose matters have recently completed. We then send these clients our Kerseys Client Survey form along with a stamped addressed envelope.
It is up to the client whether they complete the form anonymously or provide their details.
As with all such surveys, the forms are not all completed and returned to us. However, we believe that the completed forms that are returned to us represent a reasonable cross-section of our clients’ views.
We are pleased to say that the response as a whole is overwhelmingly positive, with many clients giving us top marks on a whole range of aspects of our service.
We regularly review the returned survey forms to see if we can use clients’ responses to improve any aspects of our work or our office.
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